- 了解技術世界；硬件; 軟件; 互聯網和網絡研究。
In this course, students will focus on computing and discover the different types of computers including mobile devices used in today’s organizations. Students will also learn the fundamental components that allow them to process and store information, receive input and create output. Students will also learn about a variety of software for productivity, education and entertainment as well as ways to manage and organize file storage such as documents, pictures and music. Finally, students will understand how to navigate the internet and use search engines in business research.
In this course, students will become proficient in creating, editing, formatting, saving, presenting and printing business presentations. In addition, students will be able to create notes for each slide and print speakers’ notes to assist in delivering the presentation. Students will also be able to insert charts, graphics and tables to enhance presentation appearance. Finally, students will be able to apply templates and transition to enhance presentation delivery.
In this course, students will be become proficient in editing, formatting, saving and printing spreadsheets. In addition, students will be able to create formulas using keyboard, built-in functions and apply nesting functions. Students will also create charts to graph data and insert graphics to enhance spreadsheet appearance. Advanced formulas such as 3-D references will be learnt as well as naming ranges and working with tables. Students will be able to validate data using auditing tools, what-if analysis. Finally, students will be able to work with large or multiple workbooks to consolidate or link data.
WORD PROCESSING ESSENTIALS
In this course, students will become proficient in creating, editing, formatting, saving and printing documents created using word-processing software. In addition, students will be skilled at features such as find and replace, styles and templates. Students will also use advanced formatting and paragraph formatting including inserting and creating tables, graphics.
CUSTOMER SERVICE PRINCIPLES
In this course, students will explore the Seven Keys to delivering Great Customer Service for the purpose of understanding and applying great customer service.
Key 1- The Right Attitude
Key 2- Understand the Customers’ Needs
Key 3- Communicate Clearly
Key 4- Reach Agreement
Key 5- Check Understanding
Key 6- Take Action
Key 7- Build-On Satisfaction
KEYBOARDING ARSENAL OF SKILLS
In this course, students will focus on developing typing skills and be able to demonstrate an understanding of the home row. The students will focus on lab and computer-based training modules to develop their basic typing speeds and accuracy.
BUSINESS COMMUNICATION-COLLEGE ENGLISH
This course will provide students with a solid foundation in grammar and mechanics in reading, writing, listening and speaking. The course will focus on cultural diversity, ethics, non-verbal communication and technology in how they impact today’s business communications.
BUSINESS DOCUMENTS FOR THE WORKPLACE
This course will provide students with an opportunity to create a variety of business communications including business correspondences, Human Resource letters, resumes and business presentations aimed at increasing sales.
FINANCIAL CONCEPTS FOR OFFICE ADMINISTRATORS
In this course, students will become familiar with the process of capturing, recording, preparing and reading financial statements. Students will complete a full cycle including the recording of transactions, posting, trial balance, adjusting entries and finally the reporting of financial statements. Students will understand professional organizations that play an important role in preparing and communicating financial information. Students will also understand the importance of financial accounting information for external partners, investors and creditors in terms of objectives and business characteristics. The course will end with a comprehensive project that requires the student to demonstrate their understanding in completing a full set of books and crating financial statements and communicating them accordingly.
Students will be able to complete their practicum in one of our signed agreement partners located near the College. Students must have no outstanding accounts with the school and have a good academic standing. Students have to fully complete all subjects and relevant hours achieving a passing grade of 60% prior to attending the practicum. Describe the key elements learnt through the in-class portion of the course while observing an Office Administrator complete tasks. Students will also have the opportunity to be trained by an experienced Administrator and have the opportunity to apply and perfect the components of the course. Identify the connections between theories. techniques and how they are applied. Apply different elements learnt through the in-class portion the course. The 480-hour practicum is divided into two blocks of practicum, and is treated as a progression from novice to fledgling administrator. The two blocks are at different levels to provide a variety of experiences. Assessments are made over the 480-hours of practicum. The ongoing assessment of student's practicum is the joint responsibility of the trainee and the practicum supervisor. A pass or In Progress grade on the placement is decided by the program supervisor.